Phoenix Rising: From Heartache to Heroism

Chapter 323 Café Battle

They're aiming for high-end, so they need to maintain their prestige.

Raising the price to sell wasn't interesting.

So, they didn't put their products on the platform but chose to take phone orders and deliver them instead.

In the morning, Violeta and Kaylee went to George's inte café to order takeout. They gave the excess food to the inte café's customers. Meanwhile, the two of them sat in a private room and left harsh reviews.

It tastes so bad.'

Your skewers were so moving, even though they were awful. It's like a sentimental experience.'

I'd think the delivery guy brought up the trash from downstairs.'

Just eat it. One bite is enough, it's so bad it makes you run to the bathroom.'

By the end of the morning, dozens of bad reviews poured in.

The manager at the Breeze's store was left dumbfounded.

When the manager checked the addresses for these orders, they all turned out to be from the same location.

It was clear that it was a prank by a competitor! The manager immediately called the platform's customer service to report it, and the service team promised to investigate further.

But before they could do anything, another twenty to thirty bad reviews popped up in the afternoon.

This time, the delivery addresses weren't all from the same place. They were spread out across the whole delivery area.

And a lot of the negative reviews were from high-ranking customers on Uber Eats.

Oh my! If this keeps going, it's going to be a huge mess.

Too many bad reviews will hurt sales, drop the store's ranking, and lower its ratings.

It might even get the store shut down by the platform!

With the university on holiday break, business was already struggling.

If they lost their delivery service too, things would go from bad to worse.

The manager was frantic and called Zelena for help.

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Meanwhile, Violeta realized that she and Kaylee couldn't handle this on their own.

So, she decided to fill Zoren in on the situation.

She asked Zoren for help and said she'd cover the cost of the takeout.

Zoren, along with his team, ran all over the city every day. His team was made up of his close friends from the previous tennis club.

When Violeta reached out, they all jumped in to help.

After sending out a group message, they went wild, placing orders at the store.

Every order came with a bad review, and the more orders they put through, the more negative reviews piled up.

The Breeze's stuff wasn't pricey-about 3.5 dollars per order on average. Since Zelena wanted to undercut Sunset Cafe, she kept the prices pretty low.

Some combo deals were even cheaper.

So, ten orders would be 350 dollars, and twenty would be 700 dollars.

She could definitely cover that cost.

Violeta didn't just pile on the bad reviews, she also got proactive and called the platform's customer service to complain about the

Breeze's food, claiming the fried

skewers were sour.

to

With all the complaints and negative reviews stacking up, the platform couldn't handle it and ended up shutting down "The Breeze Skewers and Cold Drinks Café."

Violeta was thrilled with how things turned out.

...

When Zelena found out that her store had been shut down on the delivery platform, she was furious.

She knew it was Violeta's doing, but just like Violeta, she had no proof.

With no evidence, there wasn't much she could do except fight back!

Zelena quickly went on social media and started her old routine. She created multiple fake accounts to accuse Sunset Café of using poor-quality coffee beans.

Concerned that her posts might not get enough attention, she even paid for a trending spot.

She also copied Violeta's approach by writing a detailed 200-word negative review on a popular review site, criticizing Sunset Café from every angle.

The review site was pretty

well-respected and a lot of people check it when picking places to visit, so the bad review made many people steer clear of Sunset Café.

Besides, the café was also not on any delivery platform. Folks started doubting if there was really something wrong with the café.

It definitely hurt the café's reputation.

On the other side, Violeta quickly started her own counterattack.

This time, Violeta specifically targeted the time when the Breeze skewers restocked.

That evening, she hacked into the

regionalwork system and located the Breeze's electrical. terminal among thousands of others, and then cut off its power supply.

The next day, when the manager arrived at the store, they found that the freezer had lost power overnight and all the ice had melted.

When they tried to flip the circuit breaker, it didn't fix anything.

They thought maybe the whole area was out of power, but noticed that Sunset Café was still up and running.

Zelena called the power company, but they said they didn't know what was wrong and would need time to check it out.

So, they had to watch their new batch of frozen goods go bad.

Without stock, they couldn't open the store and ended up facing a loss.

To reopen, they'd have to restock, which meant more losses.

The store wasn't making much profit to begin with, and Zelena couldn't afford to keep losing money.

With her about to start filming, she decided it was time to shut down the store.

Zelena's battle with Violeta ended in a loss for her, with Violeta coming out on top.

On the day Zelena came to the store to settle up with the staff, Fiona set up a table at the entrance and started a special discount event.